Product Authenticity
Ensure Your ZO Products Are Authentic
At ZO® Skin Health we are committed to remaining true to our professional skincare heritage by providing the highest quality professional-grade skincare products to our customers. To achieve this mission, ZO® takes an aggressive stance against product diversion and unauthorized online retailers. Our goal is to keep the sale of our products in the right hands– with our carefully selected list of Dermatologists, Plastic Surgeons and other Skincare Professionals, who can personally recommend the best combination of ZO® products for your specific skin goals. The safety and skin health of our customers is of the utmost importance.
ZO AUTHORIZED SOURCES
CAUTION: UNAUTHORIZED RETAILRS
ZO Skin Health does not offer its products through individuals, street vendors, internet auctions or unauthorized internet retailers. When a product is purchased from an unauthorized retailer, ZO cannot guarantee the authenticity, safety, quality and efficacy of the product. Please be aware that if you purchase from a company not listed as authorized, the product(s) may be diluted, heat damaged, expired or counterfeit. They may not be safe to use or perform as tested and ZO will not take any responsibility for related problems or dissatisfaction. The websites listed below claim to sell authentic ZO products, but have no relationship with our company and are NOT authorized retailers:
| Overstock.com | ebay.com |
| Retailer.com |
zo fight against counterfeits
For almost a decade, our anti-diversion strategy has worked tirelessly to end the sale of counterfeit and fraudulent ZO products. ZO contracts a leading international brand protection and cyber-investigation service, who along with the help of a leading law firm, have helped ZO establish a comprehensive and extensive global anti-diversion program, which includes monitoring the internet 24/7, making test purchases of suspected counterfeit product, and taking legal action. Our goal is to minimize unauthorized ZO product sales which protects our customers as well as the integrity of our trusted physician partners’ business.
Before buying ZO products, we always recommend searching for an authorized skincare professional near you, by visiting our ZO Authorized Physician Locater.
how can you help?
If you see ZO® products being offered for sale online on an unauthorized website, or if you believe you have received counterfeit product from an unauthorized, third-party online retailer, please contact our anti-diversion team at help@zoskinhealth.com
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